How Can We Help?

New to GuidedEchos?

Don’t worry — we’re here to help. Our service is built for all ages, including those who may not be tech-savvy. We make it simple to record a loved one’s voice or story and store it safely online.

How do I record a memory?

You can use your smartphone, tablet, or computer. Just tap "Create My Legacy" on the homepage and follow the easy form. We’ll guide you through the steps and send instructions to your email if needed.

Where are my memories stored?

All audio and video memories are securely stored in the cloud. Only you and the people you choose can access them.

Can I share my recordings?

Yes! You can send a private link to family or friends so they can hear the voice or watch the memory — anytime, from anywhere.

Need a hand?

If you have questions or would prefer to talk to a real person, send us an email or give us a call. We’re happy to walk you through the steps one by one.